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All local orders above $80 will enjoy Complimentary Tracked shipping which will be based on each delivery.
Orders will be shipped within 1-2 working days upon notification of payment received and verification of payment

All local deliveries are via Qexpress Singapore.

Same day delivery order between

12pm-6pm: $20

6:01pm-11.59pm: $30

Exchange can be done within 10 days of purchased date. To be eligible for exchanges/returns, the item(s) must be in its original conditions received, Together with tag and original packaging.

Exchange

Postage
Return shipping cost is borne by customer.

Meet up

Meet up exchange at Jurong East strictly by appointment only.

Sale items and Promotional Period

Sale/discounted items and items purchased during promotional period (using festive season discount codes/flash sale discount codes) are strictly not valid for exchanges or returns. 

Incorrect/Defective Items Received
We sincerely apologize for any incorrect or defective item. 
In the case of a defect or incorrect item received,kindly email to Hengstudiosg@gmail.com or dm us on Instagram and state your order number and attach a snapshot of the defect clearly. 
Any defective exchange/return requested after the timeframe of 10 working days of receiving your order will not be accepted. 
We will attend to you within 1-3 working days.